Return Policy
Changed your mind or found a fault? Here is what to do.
Last updated: 21 October 2026
We want every order to work the first time. If something goes wrong, here is what happens.
01Full refund if we cannot activate
If we cannot activate your product within 24 hours, you get your money back in full.
02Warranty during your plan
If the product stops working during your plan, tell us — we fix it or replace it for free.
03When a refund is not possible
- The product has been activated and used.
- The account details were changed or shared by the buyer.
- The wrong plan was chosen and has already been activated.
04How refunds are paid
Refunds are paid within 3 working days to the same bKash, Nagad, Rocket or card used for the order.
